PRIVACY POLICY

Last Updated: 28 June 2026

OG Masdama (Pty) Ltd t/a SkillMzansi ("SkillMzansi", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA").

1. INFORMATION WE COLLECT

Depending on your interaction with SkillMzansi, we may collect:

Personal Information

First name and surname;

Email address;

Mobile number;

Date of birth;

Town, province, and country.

Identity Verification Information

Where applicable:

South African ID number;

Passport number;

Copies of identification documents.

Skill Guide Information

Where applicable:

Banking information;

Course information;

Professional information;

Social media links;

YouTube channel information.

Learning Information

Course enrolments;

Course progress;

Workbook downloads;

Assessment submissions;

Certificate eligibility information.

Technical Information

IP address;

Browser type;

Device information;

Website usage information.

2. HOW WE USE INFORMATION

We may use personal information to:

Create and manage accounts;

Verify identity;

Process payments;

Manage Skill Guide earnings;

Deliver courses;

Issue certificates;

Provide customer support;

Improve platform functionality;

Conduct reporting and analytics;

Communicate important platform updates.

3. LEGAL BASIS FOR PROCESSING

SkillMzansi processes personal information:

With your consent;

To perform contractual obligations;

To comply with legal requirements;

To protect legitimate business interests.

4. INFORMATION SHARING

SkillMzansi does not sell personal information.

Information may be shared with trusted service providers where necessary for:

Payment processing;

Website hosting;

Email delivery;

Analytics;

Platform functionality.

All service providers are expected to maintain appropriate security standards.

5. INFORMATION SECURITY

SkillMzansi takes reasonable technical and organisational measures to protect personal information against:

Unauthorised access;

Loss;

Misuse;

Alteration;

Disclosure.

No online system can guarantee absolute security.

6. DATA RETENTION

Personal information will be retained only for as long as reasonably necessary to:

Provide platform services;

Meet legal obligations;

Resolve disputes;

Maintain platform records.

Inactive accounts may be archived or deleted in accordance with internal policies.

7. YOUR RIGHTS

Subject to applicable law, you may request:

Access to your personal information;

Correction of inaccurate information;

Deletion of information where legally permissible;

Withdrawal of consent where applicable.

Requests may be directed to SkillMzansi using the contact details below.

8. COOKIES AND ANALYTICS

SkillMzansi may use cookies and similar technologies to:

Improve website performance;

Understand user behaviour;

Enhance user experience;

Support analytics and reporting.

Users may adjust browser settings to manage cookie preferences.

9. CHILDREN

Where learners under the age of 18 use the platform, parental or guardian consent may be required where applicable by law.

10. POLICY UPDATES

SkillMzansi may update this Privacy Policy from time to time.

Updated versions will be published on the website.

Continued use of the platform constitutes acceptance of the updated policy.

11. CONTACT

OG Masdama (Pty) Ltd t/a SkillMzansi

Email: nox@skillmzansi.co.za

Johannesburg, South Africa